Ana EncinasinBootcampFrom personalization to individualization — The new customers’ expectationNowadays businesses need to do more than showcase their product on beautifully designed websites but also offer personalized experiences…Nov 28, 2023Nov 28, 2023
Ana EncinasinBootcampThe Crucial Link Between Internal Business Tools and Customer Experience.In the hustle and bustle of my student days, my gigs in customer service taught me a lot about empathy and seeing things from others’…Nov 14, 2023Nov 14, 2023
Ana EncinasinBootcampCase study: How I spotted an opportunity and implemented the design sprints as a solo UX designerFigma camera case study.Feb 7, 2021Feb 7, 2021
Ana EncinasThe impact employee experience has on the customer experience.When solving problems as service and customer experience designers, it is essential to look at the business holistically to find patterns…Feb 5, 2021Feb 5, 2021
Ana EncinasinBootcampHow I discovered my passion for user experience designAt the beginning of 2020, like most, I had a very different idea of what my year could have been if a world pandemic crisis wouldn’t haveJan 21, 2021Jan 21, 2021
Ana EncinasHow to ease navigation in our products? Get inspired by Pinterest’s navigation design solutions.After landing on an “inspirational board” type social media webpage my first thought was that it wasn’t as easy and intuitive when…Sep 19, 2020Sep 19, 2020
Ana EncinasFigma: the product that provides great user experience to user experience designers.As user experience designers our main goal is to offer a great experience and making life easier for users, and this is what Figma does…Sep 16, 2020Sep 16, 2020
Ana EncinasHOW TO START WITH INFORMATION ARCHITECTURE: THE 5 WAYS TO ORGANIZE INFORMATION.The way information is organized on a product can actually have a significant impact on society at large. After the COVID19 pandemic…Sep 15, 2020Sep 15, 2020
