Ana EncinasinBootcampFrom personalization to individualization — The new customers’ expectationNowadays businesses need to do more than showcase their product on beautifully designed websites but also offer personalized experiences…5 min read·Nov 28, 2023----
Ana EncinasinBootcampThe Crucial Link Between Internal Business Tools and Customer Experience.In the hustle and bustle of my student days, my gigs in customer service taught me a lot about empathy and seeing things from others’…3 min read·Nov 14, 2023----
Ana EncinasinBootcampCase study: How I spotted an opportunity and implemented the design sprints as a solo UX designerFigma camera case study.8 min read·Feb 7, 2021----
Ana EncinasThe impact employee experience has on the customer experience.When solving problems as service and customer experience designers, it is essential to look at the business holistically to find patterns…4 min read·Feb 5, 2021----
Ana EncinasinBootcampHow I discovered my passion for user experience designAt the beginning of 2020, like most, I had a very different idea of what my year could have been if a world pandemic crisis wouldn’t have4 min read·Jan 21, 2021----
Ana EncinasHow to ease navigation in our products? Get inspired by Pinterest’s navigation design solutions.After landing on an “inspirational board” type social media webpage my first thought was that it wasn’t as easy and intuitive when…2 min read·Sep 19, 2020----
Ana EncinasFigma: the product that provides great user experience to user experience designers.As user experience designers our main goal is to offer a great experience and making life easier for users, and this is what Figma does…2 min read·Sep 16, 2020----
Ana EncinasHOW TO START WITH INFORMATION ARCHITECTURE: THE 5 WAYS TO ORGANIZE INFORMATION.The way information is organized on a product can actually have a significant impact on society at large. After the COVID19 pandemic…2 min read·Sep 15, 2020----